Call Centers Playing Role in Helping with Katrina

There are a number of call centers that are being organized to assist with the disaster of Hurricane Katrina. Here are some of the stories out there:

Through the National Emergency Resource Registry (NERR), the Commerce Department is mobilizing the resources and good nature of businesses across the country to help meet the needs of thousands of businesses devastated by Hurricane Katrina. This call center will take calls from affected businesses wanting to rebuild in the wake of Hurricane Katrina or businesses that want to donate supplies, funds, or other items. The call center can be reached on the Web at www.nerr.gov or toll free on 888-4USADOC.

Here is a post from BrewBlog about helping with fundraising

My company had the opportunity to help with the Shelter From the Storm national telethon last week because of the large call-center capability we have. Allison and I volunteered by taking calls on behalf of the Red Cross and the Salvation Army. Our job was to collect donations from folks calling in to support the Katrina disaster relief effort. Overall, the effort within our campus collected over $400,000 in donations from 4,600 callers. Props go out to our company for helping.

Credit card issuers are also doing their part to help those affected by Hurricane Katrina. Not only are most major companies donating money to the American Red Cross and other organizations designated to assist in this catastrophe, they are also giving some much needed assistance directly to cardholders.

1500 Capital One® associate volunteers provided call center support to help raise $4.25 million of the $17 million raised through NBC’s “A Concert for Hurricane Relief.